tl;dr
Status - Feral Hosting is down, database lost, slots are up and will remain up. We're moving to the honour system for paying bills. ETA 25th November...
Our network is also run and owned solely by us and has links that spread across Europe. The exception to this set up was our front-end server
Status - Feral Hosting which was hosted by OVH..This was done to use their anti distributed denial of service (DDoS) facilities and is our only server with OVH.
On Wednesday 16th 2016 at 09:16 UTC our front-end server was taken down by OVH. After contacting support they said it was an action instigated by their legal department. They have not been given any further information and the legal department have not contacted me directly.
Promptly I began the process of restoring from a back up and moving to another server, something that has been completed many times before. During this restoration process back ups for our site database were accidentally deleted. At this point the database is presumed to be lost.
Quick-fire question and answers: ...